Terms and Conditions

1. Acceptance of Terms

By accessing or using the services provided by SummitBridge Virtual Services ("Company," "we," "us," or "our"), you ("Client," "you," or "your") agree to be bound by these Terms and Conditions ("Terms"). These Terms constitute a legally binding agreement between you and SummitBridge Virtual Services. If you do not agree to these Terms, you may not use our services.

These Terms apply to all clients, visitors, and users who access or use the services offered by SummitBridge Virtual Services, including but not limited to virtual assistant support, email and calendar management, data entry, document preparation, administrative process setup, customer service outsourcing, and bookkeeping and invoicing support.

Your continued use of our services following any modifications to these Terms constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

2. Description of Services

SummitBridge Virtual Services provides professional virtual assistant and business support services to small businesses. Our services include, but are not limited to:

• Virtual Assistant Support: General administrative task management, research, scheduling, and correspondence handling.
• Email and Calendar Management: Inbox organization, email drafting, meeting scheduling, and calendar coordination.
• Data Entry and Document Preparation: Accurate data input, spreadsheet management, and professional document formatting.
• Administrative Process Setup: Workflow design, standard operating procedure (SOP) creation, and systems implementation.
• Customer Service Outsourcing: Professional customer communication, inquiry handling, and support management.
• Bookkeeping and Invoicing Support: Invoice creation, payment tracking, expense logging, and basic financial record maintenance.

The specific scope of services provided to each client will be detailed in a separate service agreement, proposal, or statement of work ("Service Agreement"). In the event of any conflict between these Terms and a Service Agreement, the Service Agreement shall control with respect to the specific services described therein.

SummitBridge Virtual Services reserves the right to modify, suspend, or discontinue any service at any time. We will provide reasonable notice to affected clients in the event of significant service changes.

3. Client Responsibilities

To enable SummitBridge Virtual Services to perform services effectively, you agree to:

• Provide accurate, complete, and timely information required to perform the agreed-upon services.
• Respond to reasonable requests for clarification or additional information within a reasonable timeframe.
• Grant necessary access to systems, platforms, and tools required to perform the services.
• Review and approve deliverables in a timely manner.
• Ensure that any materials or information provided to us do not infringe on the intellectual property rights or other rights of any third party.
• Comply with all applicable laws and regulations in connection with your use of our services.

Failure to fulfill these responsibilities may result in delays, additional charges, or termination of the service agreement.

4. Payment Terms

Payment terms for services rendered by SummitBridge Virtual Services are as follows:

• Invoicing: Invoices will be issued according to the schedule agreed upon in your Service Agreement, which may be weekly, bi-weekly, or monthly.
• Payment Due Date: Unless otherwise specified in the Service Agreement, payment is due within fifteen (15) days of the invoice date.
• Late Payments: Invoices not paid within thirty (30) days of the due date may be subject to a late fee of 1.5% per month on the outstanding balance, or the maximum rate permitted by applicable law, whichever is less.
• Payment Methods: We accept payment by methods specified at the time of invoicing. All fees are quoted and payable in U.S. dollars.
• Disputed Invoices: If you dispute any portion of an invoice, you must notify us in writing within seven (7) days of the invoice date. Undisputed amounts remain due and payable on the original due date.
• Service Suspension: SummitBridge Virtual Services reserves the right to suspend services for accounts that are more than thirty (30) days past due.

All fees and rates are subject to change with thirty (30) days written notice to the client. Existing Service Agreements will not be affected until the end of their current term.

5. Intellectual Property

Upon receipt of full payment for services rendered, SummitBridge Virtual Services assigns to the Client all rights, title, and interest in any work product, deliverables, or materials created specifically for the Client under the applicable Service Agreement ("Work Product"), to the extent such Work Product constitutes original works of authorship.

Notwithstanding the foregoing:

• SummitBridge Virtual Services retains ownership of all pre-existing materials, tools, methodologies, processes, templates, and know-how developed independently of the Client engagement.
• Any software, systems, or third-party materials incorporated into deliverables remain subject to their respective licenses.
• SummitBridge Virtual Services retains the right to use general skills and knowledge acquired during the performance of services.

The Client represents and warrants that all materials, content, and information provided to SummitBridge Virtual Services for use in connection with the services do not infringe upon the intellectual property rights of any third party. The Client agrees to indemnify and hold harmless SummitBridge Virtual Services from any claims arising from such materials.

6. Confidentiality

Both parties acknowledge that in the course of providing and receiving services, they may have access to confidential information belonging to the other party. Each party agrees to:

• Keep all confidential information strictly confidential and not disclose it to any third party without prior written consent.
• Use confidential information solely for the purpose of performing obligations under the applicable Service Agreement.
• Take reasonable precautions to protect confidential information from unauthorized access or disclosure.
• Promptly notify the other party upon discovering any unauthorized disclosure or use of confidential information.

Confidential information does not include information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was rightfully known to the receiving party prior to disclosure; (c) is independently developed by the receiving party; or (d) is required to be disclosed by law or court order.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SUMMITBRIDGE VIRTUAL SERVICES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF BUSINESS OPPORTUNITY, OR LOSS OF GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THE SERVICES, EVEN IF SUMMITBRIDGE VIRTUAL SERVICES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

In no event shall SummitBridge Virtual Services' total aggregate liability to you for all claims arising out of or related to the services exceed the total amount paid by you to SummitBridge Virtual Services in the three (3) months immediately preceding the event giving rise to the claim.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liability, so some of the above limitations may not apply to you.

8. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. SUMMITBRIDGE VIRTUAL SERVICES DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

SummitBridge Virtual Services does not provide legal, financial, accounting, or tax advice. Any bookkeeping or administrative support services are not a substitute for advice from licensed professionals in those fields.

9. Termination

Either party may terminate a Service Agreement as follows:

• Termination for Convenience: Either party may terminate a Service Agreement upon thirty (30) days written notice to the other party, unless a different notice period is specified in the Service Agreement.
• Termination for Cause: Either party may terminate a Service Agreement immediately upon written notice if the other party materially breaches the agreement and fails to cure such breach within ten (10) days of receiving written notice of the breach.
• Effect of Termination: Upon termination, the Client shall pay for all services rendered up to the effective date of termination. SummitBridge Virtual Services will return or securely destroy any client materials and confidential information upon written request.

Sections of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property provisions, confidentiality obligations, limitation of liability, and governing law.

10. Governing Law

These Terms and any disputes arising out of or related to the services shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles. The parties agree that any legal action or proceeding shall be brought exclusively in the state or federal courts located in Dallas County, Texas.

11. Dispute Resolution

In the event of any dispute, claim, or controversy arising out of or relating to these Terms or the services provided, the parties agree to first attempt to resolve the dispute through good-faith negotiation. Either party may initiate this process by providing written notice to the other party describing the nature of the dispute and the relief sought.

If the parties are unable to resolve the dispute through negotiation within thirty (30) days of the initial notice, either party may pursue formal legal remedies in the courts specified in the Governing Law section above.

Nothing in this section shall prevent either party from seeking emergency injunctive or equitable relief from a court of competent jurisdiction to prevent irreparable harm.

12. Amendments

SummitBridge Virtual Services reserves the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and, where appropriate, by notifying clients via email. Your continued use of our services after the effective date of any modification constitutes your acceptance of the updated Terms.

No amendment or modification of any Service Agreement shall be effective unless made in writing and signed by authorized representatives of both parties.

13. Entire Agreement

These Terms, together with any applicable Service Agreement and our Privacy Policy, constitute the entire agreement between you and SummitBridge Virtual Services with respect to the subject matter hereof, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to such subject matter.

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

The failure of SummitBridge Virtual Services to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

14. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

• Business Name: SummitBridge Virtual Services
• Address: 429 Shasta St, Desoto, TX 75115-1212
• Phone: 501-247-1400
• Email: andrewparkerii@gmail.com

These Terms and Conditions were last updated on June 18, 2026.